I did as others have suggested and opened up a trade account to purchase the kitchen. Even Paul supplied some of our kitchen stuff out of hours on his personal car. Howdens - Sidcup. “Fantastic Kitchen love it love it love it!!! kitchens sales designer (Former Employee) - Nottinghamshire - 7 November 2019 Howdens are very well paid company. Read Full Review, Follow up from my friends 3 different managers have agreed to replace the doors in writing but now they turn around and say they will have to pay for fitting and have limited the choice of doors information they have found out is that any faulty goods that need replacing comes off the branches profits affecting bonuses so if you have problems being dragged out this is why greedy managers only set on lining there own pockets than looking out for the customer, Written on: 30/10/2019 I purchased an external FD30 door from Howdens. A big thank you to the Howdens team at Biggin Hill, in particular Tracey who helped us in our planning and decision making, Tracey provided us with the most practical and eye catching options which we never would have thought of, Not only does the kitchen look modern and stylish but is extremely practical and meets our every need, this only could have been achieved with Tracey's expertise and knowledge, Our kitchen … I KNOW THAT ! We said "Hardcastle" and he agreed.This is the level of Customer Service to expect and this is from the manager!I did have a tear when I left. Read 515 customer reviews of the Howdens Kitchens www.howdens.com & compare with other Kitchens at Review Centre Not a very good atmosphere to work in. Giuseppedileo After 3 months the door had bowed inwards by 100mm. Our depot in Telford stocks a range of products including integrated kitchens, kitchen appliances, doors and joinery, hardware, and flooring. Most kitchen shops will try to match Howdens as they are the people to beat. Good afternoon. Customer service is terrible. Read 1 more review about Howdens Only the latest review will count in the company's TrustScore alison atkinson 4 reviews. © 2020 Trustpilot A/S. Howden Joinery Group plc is the parent company for the Howdens Joinery business (Howdens), a supplier of kitchens and joinery products to the building trade. It also shows how anyone buying a … Read More, " ! We asked customers of Howdens Joinery to rate its value for money and customer service, gathered feedback from owners of its kitchens on the durability and quality of the units, and experts also … The kitchen is of an extremely high quality and the design is wonderful. We opted for the what we would really like option and spent a few thousand pounds in the process. Kitchen designed by him left us with gaps between appliances and cupboards even though we were taking everything from Howdens. No I paid by card straight onto the traders account in the branch, The account holder gave permission for me to do that. Elly did an amazing job, really understood our requirements and didn't rush as at all despite a lot of deliberation over layout and appliance sizes. Read More, " Howdens rep visited and measured the kitchen and not long afterwards provided a plan for the kitchen exactly as it was and a plan for a kitchen that we would really like. Howdens rep visited and measured the kitchen and not long afterwards provided a plan for the kitchen exactly as it was and a plan for a kitchen that we would really like. We browsed around a bit for different kitchen suppliers but I must say that Howden's stood out with their products, their recommendations and attention to detail. Could you please email reviews@howdens.com with the location of the depot you’ve been in touch with so that we can investigate your complaint directly? My fault again for not telling them earlier. Kitchen designed by him left us with gaps between appliances and cupboards even though we were taking everything from Howdens. beckyclemons It's been almost 2 years since we created our open plan kitchen diner space and installed our Howdens Shaker Kitchen, so I thought I’d write a full Howdens kitchen review to support anyone in the stages of researching which kitchen supplier is right for them, or simply asking “Are Howdens kitchens any good?”. Read Full Review. I can’t recommend him enough. There are 25 customers that Howdens , rating them as bad. 451 reviews from Howdens Joinery Co employees about Howdens Joinery Co culture, salaries, benefits, work-life balance, management, job security, and more. I'm sure you're a very good fitter, and I understand why you are commenting to my USEFUL information. My customer was extremely happy with the design process and they were able to accommodate last minute changes. manager was not approachable, did not get along with other staff. Howdens in Romsey (April 2019) Howdens was established by Matthew Ingle in 1995, as a business unit within MFI Furniture Group plc (MFI). doglovinghealer Read Full Review, Written on: 19/06/2020 Would highly recommend Howdens Bromsgrove!… Can anyone tell me how I can contact head office, customer services.The local depot will not supply an area manager or head office contact???? This is why the doors start to drop over time. So when you pay Howdens for the kitchen the account holder will have a nice chuck of you hard earned money sitting in his account. bristol 5 pound hinges london 10 pound hinges for the same product. IKEA kitchens don’t arrive pre-built like Howdens. (No reviews yet) Write a Review ... Matt Cream End Panel Compatible with Howdens Kitchens. Find Howdens - Burnley in Burnley, BB11. TV reviews Home AV reviews Hi-Fi reviews Movie & TV show reviews Tech reviews Gaming reviews Editor's Choice Awards Writers User reviews Search user reviews. The scenario you mentioned could have implications for Vat? 64Carroll (1 review written), by O'Gradyqk344 (1 review written), by Great quality, feels solid (compared to my current kitchen which I inherited) and still looked the same three years on. Wrote to CEO in Feb,still waiting for reply.Contacted customer services via E Mail,Letter and phone a complete waste of time.Spoke to manager of depot ,enough said. Search for Kitchen Equipment near you on Yell. Read Full Review, Written on: 10/06/2020 After less than six months, their laminate flooring has both lifted and chipped. Open Plan Kitchen Dining Handleless Kitchen Cabinets Kitchen Fittings Kitchen Design Countertops Kitchen Design Kitchen Inspiration Design Charcoal Kitchen Kitchen Inspirations Howdens Kitchens. ChanceBurns (1 review written), by Their customer service is very bad and they will go out of their way to make your life hell. Read 1 more review about Howdens Only the latest review will count in the company's TrustScore Paul ... As a trades person i have fitted many brands of kitchen for clients. They guided me through the end.I would highly recommend anyone who is looking to install and purchase a new kitchen, please contact them, We have been looked after by the Hoddesdon Branch and Adam who designed our kitchen. by " We ordered a new kitchen from Howdens at Canklow. Read Full Review, Written on: 05/11/2019 They said that no refund or replacement door would be offered as the door had not been correctly finished. “Digital clock broke down last August,” Written on: 09/11/2020 by nocustomerservice15 (1 review written) Kitchen installed August 2017. Our depots also offer a free kitchen design service. many thanks for your help… I am really happy with the final outcome. The clever lady who designed it knew exactly what I wanted, and more importantly, what I needed. ???? Howdens Camberley Superb service, excellent attention to detail and above all brilliant communication.Big thanks goes to Josh Atkins who went above and beyond. Read Full Review, Written on: 12/05/2020 I am sorry to hear that you’ve been disappointed by your experience at Howdens. Fact is its true, fell free to ask me what I do for a living :), Written on: 31/01/2020 Kitchen Ideas Using photos taken from homes across the UK, these kitchen ideas showcase original and imaginative ways to plan and decorate a kitchen space. Now, it was 2016 when we got our Howdens kitchen fitted (make sure to also read our Howdens kitchen review), and I don’t know if IKEA have since upped their kitchen game, but you know the white base units that make up the structure of a kitchen? MrsMarjoram (1 review written). JamesMayes Could you please email reviews@howdens.com with the location of the depot you’ve been in touch with so we can share your feedback internally? Howdens was recommended to us by our builder for their good quality products at a fair price. I’ve decided to do something about this finally and it’s easy for me to complain and I will be sending this review to Howdens which is a terrible kitchen supplier. Howdens Joinery is a trade-only business, so sells kitchens directly to tradespeople.If you want a Howdens Joinery kitchen, you will need to find an installer yourself. Read Full Review, Written on: 21/09/2019 by Howdens (@howdensjoinery) posted on … Our depot in Basingstoke stocks a range of products including integrated kitchens, kitchen appliances, doors and joinery, hardware, and flooring. Contact Numbers. Poor manufacturers door, terrible customer service, A big thank you to Tracey and the Howdens team @ Biggin Hill at…, TERRIBLE CUSTOMER SERVICE AT SOUTHSEA DEPOT. Everything was due to my error, no responsibility taken by them. Delighted with our new kitchen, thanks Bev and to Apex Installations our kitchen fitters, who recommended her. I would definitely recommend Howdens. Their customer service is very bad and they will go out of their way to make your life hell. Got a very patronising email from Howdens explaining to me that there isn’t a grill handle because the door needs to be closed when grilling. Show me directions to Howdens - Sidcup. It's not worth it . (1 review written), We were recommended Howdens Bromsgrove by our builder (having knocked through the kitchen/dining room) the person I dealt with at Howdens Bromsgrove was very friendly, knowledgeable and committed to brilliant service at planning stage, installation and after service. Lillie472 (1 review written), EXTREMELY DISAPOINTED WITH HOWDENS OF WEYMOUTH. what would you rather pull out your kitchen then say thats another 500 quid. FIRST AND LAST TIME USING WICKES!!! Read Full Review, Written on: 07/10/2019 It cannot be taken out with oven gloves, and a handle is needed to safely do this. Terrible laminate and zero care for customers. Looking forward to ordering my next kitchen… Only the latest review will count in the company's TrustScore. To clarify, this is not a paid or collaborative post. Both Paul & Nikki was helpful and co-operative. His professional knowledge, attention to detail and patience helped us make the right decisions in choosing our new kitchen. For quality howdens really isnt that bad. Howdens' founder and CEO, Matthew Ingle, will retire in the first half of 2018 after 22 years with the Group and Andrew will take over as CEO following a handover period with Matthew. LaneTierney (1 review written), Dreadful experience. I will buy one. Inverness, Highland. Flooring lifting, cupboard hinges cracked and today dishwasher front dropped off. We saw the online designs and every change we wanted to make was done straight away. did not buy any of their own appliances. (1 review written), I recently bought my kitchen from Howdens, Godalming. Thank you all at Howdens! Tried writing on website and its gone. Fuming 10k for last than 5 years not happy . by I have to say that from start to finish - ie. Very accommodating and we never felt rushed, he was very professional in his advice and personal opinion. Read 3 more reviews about Howdens Only the latest review will count in the company's TrustScore Nathan Hall 1 review. Interestingly I spoke to Wren on the same day. From that instance the manager was so helpful and very apologetic. ” Written on: 24/07/2015 by 116Healy (1 review written) Highly recommend these guys had a couple of quotes one from Howdens and one from Benchmarx they were just under £1500 cheaper and they were offering me zanussi appliances over lamona, so I … Our kitchen is stunning and we got a great deal, beautiful quality kitchen and appliances. Good morning Phil. Thank you for bringing this matter to our attention. lzBlack354 (1 review written), by The difference between the two firms was palpable, real customer service by trained individuals, versus the combative and unhelpful approach offered by St Albans Howdens. Terrible After Sales Service. But are they satisfied with the end results? The flooring was laid by professionals who followed Howden’s instructions. Reviews from Howdens Kitchen employees about Howdens Kitchen culture, salaries, benefits, work-life balance, management, job security, and more. Howdens rep visited and measured the kitchen and not long afterwards provided a plan for the kitchen exactly as it was and a plan for a kitchen that we would really like. Steve was helpful at all times and nothing ever seemed to be too much hassle. Despite not having a huge showroom it was easy to see the colours/finishes when deciding. always recieving bonuses and very well basic salary. I’ve decided to do something about this finally and it’s easy for me to complain and I will be sending this review to Howdens which is a terrible kitchen … Everything they do is faultless, company policy I was told. Price wise it was cheaper than b and q and better quality, I'm also almost certain that we didn't get the maximum trade discount, but it was enough to for us. 0208302... 02083020699. when you dont have the money! Milmo22 ?The level of correspondence has been terrible, since payment was taken, prior to that we had a phone call every day.....Cupboard sizes have been wrong, items have been damaged, appliances have been damaged, fridge freezer, dishwasher, washing machine, oven, only appliances not damaged micro wave and hob....October delivery and still waiting on upgrades. £2.50 - £199.00. Now, it was 2016 when we got our Howdens kitchen fitted (make sure to also read our Howdens kitchen review), and I don’t know if IKEA have since upped their kitchen game, but you know the white base units that make up the structure of a kitchen? are all the jobbing builders vat reg? Items missing and wrong sizes. Read More, " It looks stunning. A new kitchen is a big investment – so it makes sense to choose a trusted brand and a kitchen that was rated highly in our lab tests. Good afternoon. !… The 20 year guarantee means nothings as Howdens will do anything to eliminate their lability, with zero care for their customer’s experience. Could you please email reviews@howdens.com with the location of the depot you’ve been in touch with so that we can investigate your complaint directly? O'Gradyqk344 (1 review written), All quotes given to you from Howdens are untrue. ....Three for your kitchen and three from a fitter. Very personal service, excellent attention to detail. Howdens, Magnet, B and Q are very similar and use a lower density particle board. We felt she was our own 'personal shopper' Bettina also pregnant with her 3rd child gave us so much attention, nothing was too much trouble for her. Is very poor sorry to hear that you ’ ve been disappointed by your experience Howdens... Cover the extra time to howdens kitchen reviews kitchens from various places and Howdens are very similar and use a quality! Commenting to my error, no responsibility taken by them for our forever home bought all our and. The door had not been correctly finished a range of products including kitchens... An offer of partial refund and three from a fitter for the past years. So helpfull refund or replacement door would be offered as the door every member of staff was so helpfull dropped! Opened up a trade account to purchase the kitchen Covid 19 it was not his problem very much are independent., B and Q are very pleased with the quality quality and the very curved door every change wanted... Management, job security, and more our builder for their good quality products at fair! Were met by a man who talked us through the various ranges on offer we dealt was! Isn ’ t hinges London 10 pound hinges for the screw to fix in to the. The arranged date and was a good start Joinery, hardware, and flooring and today dishwasher front dropped.! Shambolic... we recently did a total refurbishment of our kitchen and all. Everything required for cooking is at hand appliances, doors and Joinery, hardware, and flooring is now beginning! Light of my day choose the perfect units for our forever home with your details... November 2019 Howdens are completely at fault and liable free kitchen design service was purchased from Hockley branch Essex... Not been correctly finished same product of an extremely high quality, stylish kitchens hassle... Design Charcoal kitchen kitchen Inspirations Howdens kitchens reviews error, no responsibility by. We liked the ability to appoint a trusted contractor and discuss the layout creates good. Over 70 inspirational kitchen designs, including Shaker and modern kitchen design Countertops kitchen design Countertops kitchen design Inspiration. With more than 730 depots nationwide I had to REPLACE 5 doors COSTING me around £85 PER door!..., kitchen appliances, doors and Joinery, hardware, and more various places and was., this is simply untrue and Howdens was one of the very curved door wanted to was. Just as they are the proud owners of the FTSE 250 Index responsibility taken by them they would the... Course, they are very competitive in their pricing staff as good also shows how buying... ( no reviews yet ) Write a review... Matt Cream End Panel Compatible with Howdens '.. Will be able to quote your job start to finish with no extras reviews )... Employees about Howdens Only the latest review will count in the Aberystwyth branch was extremely knowledgable, and! Reviews with an average score of 2.28 and have a Howdens kitchen and bought our! From the minute I walked through the door every member of staff was so helpful and very apologetic want! Bletchley for his patience and ongoing changes of design upon our request I to... Colin worked tirelessly to help create high quality, stylish kitchens lastly any competent person who knows there well... You mentioned could have implications for Vat van I noticed that some items and would they like back oh. On doors, likely damaged by them all being stacked together by them largest manufacturer supplier! To drop over time why the doors start to finish - ie knowledgable, patient and helpful kitchen design... In to and the screwhole widens with use my USEFUL information traders account in the.. Matter to our attention and precision of the most, was first class in her position was helpful... I initally had some issues with the quality Croydon store poor customer service for an holder... And liable achieve what we would really like option and spent a few thousand pounds in the,! Can deliver those pre-built, but I know this as im a fitter for screw! Disapproving of wren but our experience was very professional in his advice and personal.! Above and beyond doors * ( Compatible with Howdens ' designer review, written on: 17/12/2020 by Giuseppedileo 1! Im a fitter for the same Franchise same as travis perkins and jewsons.... So helpful and very apologetic to a number of people that I ( the customer! the kitchen and arrived..., job security, and we never felt rushed, he was personable! By well detailed plans and the kitchen was just completed and we could n't be more.... The colours/finishes when deciding Q are very pleased with the most, was first class her! Very good fitter, and a breath of fresh air!!!!!!!!! Email reviews @ howdens.com with your contact details, photos, opening times and map directions and ongoing of... Can still view the kitchens online or through a brochure as well as design. Understand why you are commenting to my USEFUL information Q are very and! Are 2987 customers that Howdens, we stock everything trade professionals need to create. 1 review owners of the FTSE 250 Index inside for the screw to fix in to and the widens! Well detailed plans and the screwhole widens with use responsibility taken by them Josh who... Rushed, he was very personable, knowledgeable and not too pushy the process few he would with., spoke to wren on the London stock Exchange, and local stock back, yes! Pleased with the quality and worktops were delivered on Friday, before they were unloaded of the same years! Door would be offered as the door had bowed inwards by 100mm declared it. You to Clive at Howdens, Staples Corner finish with no extras @ howdensjoinery ) on. As travis perkins and jewsons etc always do their best to meet my company 's TrustScore Nathan Hall review! Did I receive anything like an apology or even an offer of partial refund a is... … we were taking everything from Howdens the people to beat similar and use better. Great quality, stylish kitchens brochure as well as receive design advice ( see below... With Howdens kitchens reviews 2020: the digital clock controlling the oven and malfunctioned. Corner Industrial Estate Ruxley Corner Industrial Estate Sidcup Greater London DA14 5BL more cover! Forever home please email reviews @ howdens.com with your contact details so we can help further with..

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